These Terms and Conditions ("Terms") govern your access to and use of the website www.perfectsolutioninternational.com and any services provided by Perfect Solution International (PVT) LTD ("Company", "we", "our", or "us").
By accessing this website, purchasing our services, or engaging with the Company in any manner, you acknowledge that you have read, understood, and agreed to be legally bound by these Terms and Conditions.
Company Information
Perfect Solution International (PVT) LTD
Scope of Services
The Company provides services including but not limited to:
- Website Design & Development
- Web Application Development
- Software Development
- Domain Registration & Management
- Hosting Services
- Website Maintenance & Technical Support
- SEO & Digital Marketing Services
- UI/UX Design
- E-Commerce Development
- API Integrations
- Cloud & Server Solutions
- Branding & Digital Consultancy
The Company reserves the right to refuse service requests that violate applicable laws, regulations, ethical standards, or Company policies.
Acceptance of Agreement
Any:
- Quotation approval
- Invoice payment
- Project confirmation
- Email confirmation
- Purchase order
- Verbal approval
- Online payment
- Or continued use of services
shall constitute full acceptance of these Terms and Conditions. These Terms form a legally binding agreement between the Client and Perfect Solution International (PVT) LTD.
Minimum Contractual Commitment
All clients obtaining website development, hosting, maintenance, management, or related digital services agree to remain under the Company's service for a minimum contractual period of:
from the project commencement date or website launch date unless otherwise agreed in writing.
This includes:
- Hosting
- Technical management
- Domain management
- Maintenance
- Security management
- Monitoring
- And support services
Payment Terms
All invoices issued by the Company must be paid within the agreed payment period. Failure to make timely payment may result in:
- Suspension of services
- Website downtime
- Removal of access
- Delayed project delivery
- Withholding of credentials
- Legal recovery action
- Or permanent termination of services
The Company reserves the right to charge late payment fees, recovery charges, legal expenses, administrative fees, and collection costs arising from overdue accounts.
Non-Refundable Payments
Unless expressly agreed in writing, all payments made to Perfect Solution International (PVT) LTD are non-refundable. This includes payments for:
- Development
- Hosting
- Consultation
- Maintenance
- Software licensing
- Setup charges
- Domain registrations
- Digital marketing
- And related services
Intellectual Property Rights
All source codes, frameworks, software architectures, designs, graphics, UI/UX structures, databases, APIs, custom systems, documentation, technical implementations, and proprietary technologies developed by Perfect Solution International (PVT) LTD remain the intellectual property of the Company unless otherwise agreed in writing.
The Client receives only the agreed usage rights subject to full payment and contractual compliance.
Attribution & Branding Protection
All websites, systems, and applications developed by Perfect Solution International (PVT) LTD shall contain the attribution line:
"Copyright © All rights reserved | Design by Perfect Solution International (PVT) LTD."
This attribution forms part of the Company's intellectual property and branding rights. Removal, concealment, alteration, or replacement of this attribution without written authorization is strictly prohibited. If the Client requests authorized removal, a non-refundable fee of Rs. 20,000.00 (Sri Lankan Rupees Twenty Thousand Only) shall apply. Unauthorized removal may result in legal proceedings, intellectual property claims, suspension of services, or compensation recovery action.
Domain Transfer Policy
Where the Client requests transfer of a domain name to another registrar or provider, the following conditions shall apply.
Before Completion of 3 Years
The Client shall pay 15% of the remaining contractual balance plus outstanding invoices, administrative charges, and applicable service fees.
After Completion of 3 Years
The Client shall pay 10% of the remaining contractual balance plus all outstanding dues.
Website Transfer & Ownership Release Policy
The transfer of source code, website files, databases, hosting environments, backend systems, credentials, APIs, designs, or complete website ownership shall be treated as a full ownership and migration transfer.
Before Completion of 3 Years
The Client shall pay 25% of the remaining contractual balance together with technical migration fees, hosting charges, and all outstanding balances.
After Completion of 3 Years
The Client shall pay 20% of the remaining contractual balance along with all pending dues.
Transfer Restrictions
No domain transfer, ownership release, source code release, website migration, hosting migration, credential release, or backend access transfer shall occur unless:
- All invoices are fully paid
- Transfer fees are settled
- And written approval is issued by the Company
The Company reserves the right to delay, reject, or suspend any transfer request until all contractual obligations are satisfied.
Ownership Retention Until Full Settlement
Until full settlement of invoices, transfer fees, contractual obligations, and applicable charges, Perfect Solution International (PVT) LTD retains administrative, operational, and commercial control over:
- Hosting environments
- Systems
- Source codes
- Domains managed by the Company
- And technical infrastructures
Client Responsibilities
The Client agrees to:
- Provide accurate information
- Cooperate during development
- Provide approvals within reasonable timelines
- Comply with all laws
- Maintain lawful website content
- And avoid misuse of services
The Client is solely responsible for all content uploaded, published, or transmitted through their website or systems.
Prohibited Activities
Clients are strictly prohibited from using Company services for:
- Illegal activities
- Hacking
- Phishing
- Malware distribution
- Fraud
- Gambling where unlawful
- Adult or explicit content
- Money laundering
- Intellectual property infringement
- Harassment
- Terrorism-related activities
- Or any unlawful conduct under Sri Lankan or international law
The Company reserves the right to immediately suspend services and cooperate with law enforcement authorities where necessary.
Cybersecurity & Technical Disclaimer
While reasonable security measures are implemented, the Company does not guarantee absolute protection against:
- Hacking
- Cyberattacks
- Malware
- Ransomware
- Data breaches
- Internet failures
- Or third-party infrastructure failures
The Client acknowledges that all internet-based services carry inherent cybersecurity risks.
Backup Responsibility
The Client remains responsible for maintaining independent backups of all website content, databases, emails, and digital assets unless otherwise agreed in writing.
SEO & Marketing Disclaimer
The Company does not guarantee search engine rankings, business growth, traffic levels, revenue increases, or specific marketing outcomes unless explicitly agreed in a separate written agreement.
Third-Party Services
The Company may utilize third-party providers including hosting providers, cloud infrastructure providers, domain registrars, APIs, plugins, payment gateways, and software vendors.
The Company shall not be liable for interruptions, policy changes, pricing changes, or failures caused by third-party services.
Confidentiality
Both parties agree to maintain confidentiality regarding business information, credentials, financial information, project materials, technical documentation, and proprietary information.
This obligation survives termination of services.
Limitation of Liability
To the maximum extent permitted by law, Perfect Solution International (PVT) LTD shall not be liable for:
- Indirect losses
- Consequential damages
- Business interruption
- Loss of profits
- Reputational damage
- Data loss
- Or third-party claims
The Company's maximum aggregate liability shall not exceed the total amount paid by the Client for the relevant service.
Force Majeure
The Company shall not be liable for delays or failures caused by events beyond reasonable control including:
- Natural disasters
- Cyber incidents
- War
- Terrorism
- Internet outages
- Strikes
- Pandemics
- Governmental actions
- Or infrastructure failures
Suspension & Termination Rights
The Company reserves the right to suspend or terminate services immediately without prior notice where:
- Payments remain overdue
- Abusive conduct occurs
- Unlawful activities are detected
- Reputational harm is caused
- Or contractual breaches occur
International Compliance
Clients accessing services from outside Sri Lanka are responsible for ensuring compliance with the laws and regulations applicable within their own jurisdictions.
The Company makes no representation that its services are compliant with all foreign legal requirements.
Governing Law & Jurisdiction
These Terms and Conditions shall be governed by and interpreted in accordance with the laws of the Democratic Socialist Republic of Sri Lanka, applicable international intellectual property principles, and internationally recognized electronic commerce practices where relevant.
Any disputes arising from these Terms or related services shall be subject exclusively to the jurisdiction of the courts of Sri Lanka.
Severability
If any provision of these Terms is found unenforceable or invalid under applicable law, the remaining provisions shall remain fully enforceable.
Amendments
The Company reserves the right to modify, amend, or update these Terms at any time without prior notice.
Continued use of the website or services constitutes acceptance of updated Terms.
Entire Agreement
These Terms constitute the entire agreement between the Client and Perfect Solution International (PVT) LTD regarding the services provided and supersede all prior communications or understandings.
Contact Information
For any inquiries regarding these Terms and Conditions:
Perfect Solution International (PVT) LTD
